FAQs
There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.
Before We Meet
Grumpy or anxious cats traveling to see us may benefit from a sedative before our visit to minimize stress. Call ahead, especially if this is your first visit or if this has been a concern with past travel, veterinary visits, grooming, or other veterinary care services. We will make the best recommendations and ensure a smooth transition into our care. We want your visit to be as pleasant and successful as possible for BOTH of you.
Frequently Asked Questions
Our Vaccine and Patient Care Policy
For the safety of all, we require a current rabies vaccination record—if you are transferring from another veterinary facility, let our caring staff know prior to or during your visit. Feline vaccine decisions should be made with all information regarding risk and exposure to disease, lifestyle, and the life stage of your cat. A valid rabies vaccination is required for evaluation by our doctors, for nursing treatments, boarding, grooming, and even nail trims. Only a veterinary evaluation can determine if vaccines are not appropriate for your cat—it is the law in Georgia.
Our Payment Policy
Payment in full is required when services are rendered. If you are leaving your cat with us, we require a deposit for services and will make every effort to contact you regarding recommendations before we move forward with a treatment plan. Please be available by telephone to help us make your experience a success.
For your convenience, we accept cash, All Major credit cards, and CareCredit, and we are now a Trupanion Express Facility in the event of an emergency.
Ask us about Trupanion and qualify for free enrollment for the first 30 days risk-free!
Other Things to Consider…
Please do not transport your cat in your arms—we require a secure pet container or carrier for all visits to Cat Care of Vinings to prevent the possibility of injury or pet loss.
If there is a possibility of blood testing, please consider fasting your cat and removing the food by 10 pm the night before your appointment or drop-off exam; drinking water will not interfere with our blood testing.
Consider bringing a fresh fecal sample from the litter box with you if it has been some time since the last testing or if there is any weight loss, loss of appetite, vomiting, or diarrhea.